Registration
When you fill in your details on here, you should receive an email from us containing a link for you to click on to confirm your email.
This email could go anywhere in your email inbox depending who you're with (Gmail, Hotmail, GMX, Yahoo etc) so if you don't see it in your primary email, then check your spam folder, then your bin / trash, some emails might just delete it straight away.
When I did a test email of it to my 2 gmails, one went to primary, other went to spam.
If you still can't find it, then I have no way round it I'm afraid, you'll need to place your order as a guest!
- Checkout now offers "Stripe" to use all major credit and debit cards. PayPal is still available as an option as well.
- We reserve the right to upgrade postage to signed for tracked services at our discretion, if we do this we will let you know accordingly.
- Wherever possible we'll despatch your order within 24 hours, 2 working days at the latest. I go to the post office alternate days Monday to Friday.
- Postage options are user selectable at check out.
- In the event of a problem fulfilling your order from stock, we'll contact you first to discuss the options such as alternatives or waiting times.
- Proof of posting is obtained by us for all orders, we're happy to supply this on request. Tracking information will be supplied for all tracked packages as required.
- Unless by prior agreement we will not despatch any goods in advance of receipt of cleared payment
CHRISTMAS!!
**UPDATED**
It’s time to talk about last order dates for Christmas delivery again. Royal Mail are recommending the following last postage dates – please remember that these are recommended dates, not guaranteed dates.
Do please bear in mind that certain things are made to order and that this process can take a few days. If I need to order the components specially for your commission, they can take between ten days to three months to arrive from overseas so give as much notice as possible.
Therefore, last UK orders for Christmas posting will be Tuesday 19th December. Orders will still be posted up to and including Thursday 21st December but the later you leave it, it becomes more unlikely you'd get it in time for Christmas.
If you desperately need it to arrive by a certain date, there is always the option of paying more for the shipping for it to be tracked by Special Delivery in the UK. Last date for this is Friday 22nd December - but I'll be closed so you must have this done earlier.
I'm not actually "closing" the shop over Christmas as Etsy makes the whole shop disappear. Instead the postage policy will be showing "5 working days" for both Etsy and eBay.
CCCC will be closed from Thursday 21st (after doing the post) and abnormal service will be resumed on Tuesday 2nd January.
When buying from eBay please disregard their advised delivery times as all Royal Mail takes much longer at this time of year!
At the time of writing this, there are no plans for Royal Mail to be taking industrial action. If this does change, do please take these into consideration as these will have a serious impact on all delivery times.
Last Posting Dates for International
Tuesday 5 December Africa, Central and South America, Asia, Australia, Caribbean, China (People’s Republic), Far and Middle East, New Zealand
Wednesday 6 December Cyprus and Malta
Thursday 7 December Austria, Belgium, Denmark, Eastern Europe, (except Czech Republic and Poland), France,, Germany, Greece, Iceland, Ireland, Luxembourg,, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland, Turkey
Friday 8 December Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA
International Tracking and Signature services
Monday 11 December Africa, Central and South America, Asia, Australia, Bulgaria, Caribbean, China (People’s Republic), Far and Middle East, New Zealand, Norway, Portugal, Spain
Tuesday 12 December Cyprus and Malta
Wednesday 13 December Austria, Belgium, Canada, Czech Republic, Denmark, Eastern Europe, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Poland, Slovakia, Sweden, Switzerland, Turkey, USA
Last Posting Dates for United Kingdom
Tuesday 19 December 1st Class, 1st Class Signed For
Friday 22 December Special Delivery Guaranteed®, (Guaranteed Saturday delivery for an extra fee)
Last Posting Dates for HM Forces - British Forces Post Office® (BFPO)
Monday 27 November Operational HM Forces
Monday 4 December Static HM Forces
Christmas and New Year deliveries and collections
Saturday 16 December Normal deliveries and Saturday collections
Sunday 17 December Normal Sunday deliveries and collections
Monday 18 December Normal deliveries and collections
Tuesday 19 December Normal deliveries and collections
Wednesday 20 December Normal deliveries and collections
Thursday 21 December Normal deliveries and collections
Friday 22 December Normal deliveries and collections
Saturday 23 December Normal deliveries and Saturday collections for customers with a regular Saturday collection
Christmas Eve, Sunday 24 December No deliveries or collections
Christmas Day, Monday 25 December No deliveries or collections
Boxing Day, Tuesday 26 December No deliveries or collections
Wednesday 27 December Normal deliveries and collections
Thursday 28 December Normal deliveries and collections
Friday 29 December Normal deliveries and collections
Saturday 30 December Normal deliveries and Saturday collections for customers with a regular Saturday collection
New Year’s Eve, Sunday 31 December No deliveries or collections
New Year’s Day, Monday 1 January 2024 No deliveries or collections
New Year Bank Holiday, Tuesday 2 January 2024 Normal deliveries and collections - exception for Scotland
Let’s talk!
Email us:
info@captaincumberpatch.com
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